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Insuredtrart is committed to protecting your personal data and respecting your privacy rights. This Data Protection notice explains our approach to data protection and your rights under applicable data protection laws, including the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Insuredtrart is the data controller responsible for your personal data. We are registered and operate in Australia. For any data protection queries, you can contact us using the details provided at the end of this notice.
We collect and process various categories of personal data depending on your interaction with our services:
This includes your first name, last name, username, title, date of birth, and gender. We collect this information when you create an account, place an order, or interact with our services.
This includes your billing address, delivery address, email address, and telephone numbers. We need this information to fulfill orders, communicate with you, and provide customer support.
This includes payment card details and bank account information. However, we do not store complete payment card details on our servers. Payment processing is handled by secure third-party payment processors who comply with PCI DSS standards.
This includes details about payments to and from you, and details of products and services you have purchased from us. This data is essential for order fulfillment and financial record-keeping.
This includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
This includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
This includes information about how you use our website, products, and services, including page views, navigation paths, and interaction with website features.
This includes your preferences in receiving marketing from us and our third parties, and your communication preferences.
We use different methods to collect data from and about you:
You provide us with your personal data when you:
As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and similar technologies.
We may receive personal data about you from various third parties, including:
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you, such as processing your order and arranging delivery.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we use your data to improve our services, prevent fraud, and ensure network security.
Where we need to comply with a legal or regulatory obligation, such as maintaining financial records for tax purposes.
Where you have given us specific consent to use your personal data for a particular purpose, such as sending marketing communications. You have the right to withdraw consent at any time.
We use your personal data for the following purposes:
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Our security measures include:
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider:
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
You have the right to request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you.
You have the right to request correction of incomplete or inaccurate personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to request transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data where we are relying on legitimate interests, or where we are processing your data for direct marketing purposes.
Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of your rights, please contact us using the details provided below. You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, and where feasible, within 72 hours of becoming aware of the breach. Our notification will include:
We may transfer your personal data outside of Australia to service providers located in other countries. When we do so, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au
If you have any questions about this Data Protection notice or our data practices, please contact us:
Insuredtrart
Data Protection Officer
12 Little Collins St
Melbourne VIC 3000, Australia
Phone: +61 3 9650 4555
Email: callback@insuredtrart.world